Information we process
We may process account details, institution details, course information, exam papers, rubrics, answer keys, student identifiers, uploaded scripts, student answers, grading notes, feedback, billing records, device information, and support messages.
Some data is provided directly by lecturers or school administrators. Some data is generated when a user creates exams, uploads submissions, reviews AI suggestions, publishes scores, or asks for support.
How we use information
- To create and manage lecturer accounts, courses, exams, students, submissions, and grading workflows.
- To provide AI-assisted grading suggestions, feedback drafts, extraction, and assessment operations support.
- To secure the platform, detect abuse, troubleshoot errors, and maintain service reliability.
- To communicate about support, billing, onboarding, product changes, and institution requests.
- To meet legal, regulatory, accounting, and contractual obligations.
Student records and institution control
Where GradeOptimus is used by a school, department, or lecturer for official assessment activity, the institution or lecturer usually determines the purpose of the assessment data. GradeOptimus processes that data to provide the service.
We use student records only for the purpose of operating, supporting, securing, and improving the GradeOptimus assessment workflow, unless a separate written agreement says otherwise.
AI-assisted processing
GradeOptimus may use AI systems to read submissions, compare answers with rubrics, generate draft scores, draft comments, or summarize grading issues.
AI suggestions are not the final academic decision. Lecturers remain responsible for reviewing, adjusting, approving, and publishing final results.
Retention, deletion, and export
Assessment records are retained while the account or institution needs them, unless a shorter retention period is agreed. We may retain limited logs, invoices, security records, and backups where needed for legal, operational, or security reasons.
Administrators can request export or deletion of account and assessment data by contacting the privacy team. Deletion from backups may follow the backup lifecycle.
Your privacy rights
Depending on applicable law, users may have rights to be informed, access, correction, objection, restriction, portability, deletion, complaint, and human review of automated decisions.
Privacy requests can be sent to privacy@gradeoptimus.com. We may need to verify the requester and coordinate with the relevant institution where student records are controlled by that institution.
Questions about this page?
These pages are practical product policies and trust summaries. Institution contracts can include more specific terms for deployment, data processing, support, and billing.